Welcome to our legal terms
At Cranberry (trading name of Empower Digital Health (OPC) Private Limited) we are mindful that using any service embedded in the digital economy will increase your data footprint. We fully accept the great responsibility that comes with safeguarding your sensitive data, such as information about your health. We are committed to achieving the highest standards of privacy and security.
We are working with the best experts in the world to - (1) Create the best new standards for privacy, informed consent, and data security, (2) Communicate this is the easiest way and with clarity to you.
We will keep improving these here as we go further.
Empower Digital Health (OPC) Pvt. Ltd. provides all information only for informational purposes. It is not a substitute for professional medical advice, care, diagnosis or treatment. It is recommended to consult your doctor/physician in any case of a doubt.
All information is only for preventive health management. It is not applicable for individuals less than 18, pregnant women, or individuals undergoing any treatment. For any chronic existing conditions, please follow your doctor's plan.
How to Contact Us
Empower Digital Health (OPC) Pvt. Ltd.,
H-501, Green Valley CGHS, Plot18, Sector 22
Dwarka NewDelhi - 110077
The Information we collect:
We collect two basic types of information from you in conjunction with your use of the Sites:
Personal information, which is any information that exclusively identifies you (e.g., your name, email address, telephone number, postal address, credit card information amongst others) and
Non-personal information, which is information that does not exclusively identify you but is related to you nonetheless such as, information about your interests, demographics (e.g., age, gender, post code) and use of the Sites. We collect this information in the following ways:
INFORMATION COLLECTED BY US
In addition to any information you provide directly to us, we and our third party service providers may use a variety of technologies that automatically collect certain non-personal information when you interact with the Sites or emails sent to you, including the following:
We may log certain information about your use of the Sites (e.g., log files, clickstream data, a reading history of the pages you view, your search terms and search results) and additional “traffic data” (e.g., time of access, date of access, software crash reports, session identification number, access times, referring website addresses).
Cookies and Web Beacons
A “web beacon” (also known as an “action tag”, “tracer tag”, or “single-pixel GIF”) is an invisible graphic that is programmed only to collect non-personal information about your use of our Sites or emails sent to you. Web beacons may be used for a number of purposes, including counting visitors to the Sites, monitoring how users navigate the Sites, counting how many emails were opened or how many links were viewed, and providing you with content customized to your interests.
How We Use Your Information
We use the information we learn about you to help us personalize and continually improve your experience with Cranberry. We may use your personal and non-personal information in the following ways:
Provide you with the products and services you request.
Post your user generated content to our Sites as you request.
Communicate with you about your account or transactions with us and send you information about features on our Sites.
Communicate with you about changes to our policies.
Personalize content and experiences on our Sites and within emails sent to you, including providing you recommendations based on your preferences.
Optimize or improve our products, services and operations.
Detect, investigate, and prevent activities that may violate our policies or be illegal.
Use only anonymised and aggregated information for women's health research.
Security of Your Personal Information
Cranberry takes reasonable steps to help protect and secure your personal information. However, please remember that no data storage or data transmission over the Internet, or by other means, can be guaranteed to be 100% secure. Thus, Cranberry cannot ensure or warrant the security of any information you transmit to us. Therefore, you understand, acknowledge and agree that you transmit your personal information to our Sites at your own risk.
Disputes may be referred to Arbitration at the choice of Cranberry only, which shall then be governed as per the Arbitration and Conciliation Act, 1996.
Notice to Non-India Users
How to Opt-Out or Correct Your Information
You may always opt-out of receiving future commercial emails and newsletters from Cranberry. We provide you with the opportunity to opt-out of receiving such communications from us by clicking on the “unsubscribe” link within the email you receive. You may also opt out of receiving further communications from us or correct your information by sending us a message at firstname.lastname@example.org.
Terms of Service
The mobile / website application Cranberry (hereinafter referred to as “Application” or “App”), is owned by Empower Digital Health (OPC) Private Limited.
If you do not agree with any of these terms, please discontinue using the Application.
c. We hold the sole right to modify the Terms of Service without prior permission from You or providing notice to You. The relationship creates on You a duty to periodically check the Terms of Service and stay updated on its requirements. If You continue to use the
Application or avail of its services following such change, it is deemed as consent by You to the so amended policies. Your continued use of the Application is conditioned upon your compliance with the Terms of Service, including but not limited to compliance with the Terms of Service even after alterations, if any.
Cranberry collects, directly or indirectly, and displays on the Application, relevant information regarding the profile and practice of the Practitioners listed on the Application, such as their specialization, qualification, area of practice, experience, fees, location, visiting hours, and similar details. Although we take reasonable efforts to ensure that such information is accurate and updated at frequent intervals, we cannot be held liable for any inaccuracies or incompleteness represented on the Application pertaining to Practitioner Content.
It is hereby expressly clarified that, the Information that you obtain or receive from Cranberry, is for informational and User’s personal purposes only. We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise or other information pertaining to the Practitioners provided on the Website.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, in no event will Cranberry Health or its contractors or agents (including Practitioners) or any of their directors, officers, employees, agents or content or service providers (collectively, the “Protected Entities”) be liable for any direct, indirect, special, incidental, punitive, exemplary or consequential damages (including, without limitation, loss of business, revenue, profits, goodwill) arising from, or directly or indirectly related to, the use of, reliance on, or the inability to use or rely on, the Application or the Services, materials and functions related thereto whether or not Cranberry Health has been warned of the possibility of such damages or could have reasonably foreseen such damages.
You hereby agree to indemnify, defend, and hold Cranberry, Cranberry's contractors, agents, representatives and other authorized users (Registered and Non-Registered Users, Patients, Practitioners), and each of the foregoing entities’ respective contractors, agents, representatives, service providers and suppliers, and all of the foregoing entities’ respective officers, directors, owners, employees, agents, representatives, harmless from and against any and all healthcare issues, complications, losses, damages, liabilities and costs arising from (i) Your use of the Application or Service (ii) Your breach of terms, conditions or provisions of this Agreement, or violation of any law, rules or regulations by the User, or due to such other actions, omissions or commissions of the User that gave rise to the claim., (iii) any negligent or intentional wrongdoing on Your part, (vi) misrepresentations or fraudulent feedback that has adversely affected Cranberry or its Users, (v) User’s actions resulting from the User’s viewing of Content on Cranberry Application, (vi) any legal or third party intellectual property right claim that may arise from the User Content and (vii) any such claim or liability arising out of unauthorized use of Application and content within the Application.
The User undertakes to fulfil the following obligations. Failure to satisfy any of these obligations gives Us the right to permanently suspend Your account and/or claim damages for any losses that accrue to Us or additional costs that may be imposed on us.
1. You hereby certify that you are a woman of at least 18 years of age. Suitable legal course will be followed if these conditions are violated
2. You agree to comply with all local laws and regulations governing the downloading, installation and/or use of the Application, including, without limitation, any usage rules set forth in this Agreement.
3. Where a minor may access or use the Application or Service, You will ensure that such access or use happens through Your account and under Your personal supervision. Further, You accept to be accountable and liable for the activity of the minor on the Application, including in respect of the Services availed on the Application;
4. All registration information You submit is truthful and accurate and that You agree to maintain the accuracy of such information;
5. You will use the Application solely for Your personal and non-commercial use. Any use of this Application or its content other than for personal purposes is strictly prohibited.
6. The results of any search Users perform on the Website for Practitioners should not be construed as an endorsement by Cranberry of any such particular Practitioner. If the User decides to engage with a Practitioner to seek medical services, the User shall be doing so at his/her own risk.
a. All information, content (including health articles and real health stories), services and software displayed on, transmitted through, or used in connection with the Application, including for example text, photographs, images, illustrations, audio clips, video, html, source and object code, trademarks, logos, and the like (collectively and hereinafter referred to as the “App Content”), as well as its selection and arrangement, is owned by Us. You may use the App Content only through the Application, and solely for your personal, non-commercial use.
b. You may not, republish any portion of the App Content on any Internet, Intranet or extranet site or incorporate the App Content in any database, compilation, archive or cache. You may not distribute any App Content to others, whether or not for payment or other consideration, and you may not modify, copy, frame, cache, reproduce, sell, publish, transmit, display or otherwise use any portion of the App Content. You may not scrape or otherwise copy the App Content without permission. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the Application; not to insert any code or product or manipulate the content of the Application in any way that affects the user’s experience, and not to use any data mining, data gathering or extraction method.