Privacy Policy

A legal disclaimer

Last updated 21 August 2023.

At Cranberry (trading name of Empower Digital Health (OPC) Private Limited) we are mindful that using any service embedded in the digital economy will increase your data footprint. We fully accept the great responsibility that comes with safeguarding your sensitive data, such as information about your health. We are committed to achieving the highest standards of privacy and security.

We are working with the best experts in the world to - (1) Create the best new standards for privacy, informed consent, and data security, (2) Communicate this is the easiest way and with clarity to you.

We will keep improving these here as we go further.

Privacy Policy - the basics

Empower Digital Health (OPC) Pvt. Ltd. provides all information only for informational purposes. It is not a substitute for professional medical advice, care, diagnosis or treatment. It is recommended to consult your doctor/physician in any case of a doubt.

All information is only for preventive health management. It is not applicable for individuals less than 18, pregnant women, or individuals undergoing any treatment. For any chronic existing conditions, please follow your doctor's plan.

What to include in the Privacy Policy

Summary

Cranberry has the utmost regard for the privacy of our users and the relationship we share with them. This Privacy Policy describes our privacy practices with respect to information collected through our websites, applications, and any other online service that links to this Privacy Policy, including any mobile apps, websites, and online services we operate (collectively referred to as the “Sites”). Your information is solely used for the purpose of generating a personalized plan for you. This information is not shared in any capacity with any other third-party services or organizations. Women’s body and information are their personal and confidential information and we respect that completely.

How to Contact Us

If you have any questions about this Privacy Policy, you may contact us as follows:

Empower Digital Health (OPC) Pvt. Ltd.,

H-501, Green Valley CGHS, Plot18, Sector 22

Dwarka NewDelhi - 110077

e-mail: aditi.saraswati@cranberry.fit

The Information we collect:

We collect two basic types of information from you in conjunction with your use of the Sites:

Personal information, which is any information that exclusively identifies you (e.g., your name, email address, telephone number, postal address, credit card information amongst others) and
Non-personal information, which is information that does not exclusively identify you but is related to you nonetheless such as, information about your interests, demographics (e.g., age, gender, post code) and use of the Sites. We collect this information in the following ways:

INFORMATION COLLECTED BY US

In addition to any information you provide directly to us, we and our third party service providers may use a variety of technologies that automatically collect certain non-personal information when you interact with the Sites or emails sent to you, including the following:

Usage Information

We may log certain information about your use of the Sites (e.g., log files, clickstream data, a reading history of the pages you view, your search terms and search results) and additional “traffic data” (e.g., time of access, date of access, software crash reports, session identification number, access times, referring website addresses).

Cookies and Web Beacons

Like many websites, we use cookies, web beacons or similar technologies. "Cookies" are small text files that are stored on your computer or other device when you visit certain online pages that record your preferences and actions. We use cookies for a variety of purposes, including remembering you and your preferences, tracking your use of our Sites, and facilitating your payment transactions. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. However, please note that refusing a cookie may limit your access to the Sites.

A “web beacon” (also known as an “action tag”, “tracer tag”, or “single-pixel GIF”) is an invisible graphic that is programmed only to collect non-personal information about your use of our Sites or emails sent to you. Web beacons may be used for a number of purposes, including counting visitors to the Sites, monitoring how users navigate the Sites, counting how many emails were opened or how many links were viewed, and providing you with content customized to your interests.

How We Use Your Information

We use the information we learn about you to help us personalize and continually improve your experience with Cranberry. We may use your personal and non-personal information in the following ways:

Provide you with the products and services you request.
Post your user generated content to our Sites as you request.
Communicate with you about your account or transactions with us and send you information about features on our Sites.
Communicate with you about changes to our policies.
Personalize content and experiences on our Sites and within emails sent to you, including providing you recommendations based on your preferences.
Optimize or improve our products, services and operations.
Detect, investigate, and prevent activities that may violate our policies or be illegal.
Use only anonymised and aggregated information for women's health research.

Security of Your Personal Information

Cranberry takes reasonable steps to help protect and secure your personal information. However, please remember that no data storage or data transmission over the Internet, or by other means, can be guaranteed to be 100% secure. Thus, Cranberry cannot ensure or warrant the security of any information you transmit to us. Therefore, you understand, acknowledge and agree that you transmit your personal information to our Sites at your own risk.

Governing Law

These sites are published by Cranberry and are governed by all laws applicable within the territory of India including the Information Technology (Amendment) Act, 2008 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. By using the Sites, you are agreeing to the terms of the privacy policy thereby consenting to the exclusive jurisdiction and venue of courts in New Delhi, India, in all disputes arising out of or relating to the use of the Sites or the privacy policy.

Disputes may be referred to Arbitration at the choice of Cranberry only, which shall then be governed as per the Arbitration and Conciliation Act, 1996.

Notice to Non-India Users

If you are located outside the India, you should be aware that your personally identifiable information will be transferred to India, the laws of which may be deemed by your country to have inadequate data protection. If you are located in a country outside India, and voluntarily submit personally identifiable information to us on the Sites, you thereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage of that information in India.

How to Opt-Out or Correct Your Information

You may always opt-out of receiving future commercial emails and newsletters from Cranberry. We provide you with the opportunity to opt-out of receiving such communications from us by clicking on the “unsubscribe” link within the email you receive. You may also opt out of receiving further communications from us or correct your information by sending us a message at aditi.saraswati@cranberry.fit.